213-584-4144

Privacy Policy

At REACH Housing Solutions (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.reachhousingsolutions.com (the “Site”). By using this Site, you agree to the terms outlined in this Privacy Policy

Information We Collect

We collect personal information that you voluntarily provide when you interact with our website, including:

Through Contact Forms:

  • Full name
  • Email address
  • Phone number
  • Reason for contact
  • Any additional message you provide

Automatically Collected (via Cookies & Analytics):

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referring website or search engine

We may use cookies and similar tracking technologies to understand user behavior and improve website performance.

How We Use Your Information:

We use the information you provide to:

  • Respond to your inquiries or messages
  • Provide information about our services
  • Follow up on partnership or support opportunities
  • Improve our website and user experience
  • Analyze trends and user behavior (aggregate only)

We do not sell, rent, or trade your personal information.

Sharing of Information

We may share your information only in the following circumstances:

  • With service providers who help operate our website (e.g., form handling, analytics), under strict confidentiality
  • When required by law, subpoena, or legal process
  • To protect the rights, safety, or property of REACH Housing Solutions or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. By submitting information, you acknowledge and accept this risk

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have received information from a child without verified parental consent, we will delete it.

Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you
  • Request that we correct or delete your personal data
  • Opt out of any future communications

To make such requests, please contact us at: info@reachhousingsolutions.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page periodically to stay informed of any changes.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
REACH Housing Solutions

SMS Terms and conditions / Privacy policy

REACH Housing Solutions respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We may collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, or over the phone.

Data Usage: We use your data solely for sending messages regarding updates on services or housing programs, reminders about scheduled meetings, opportunities to get involved or support, and general communications related to your inquiry.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.Contact REACH Housing Solutions at 213-584-4144 or email: info@reachhousingsolutions.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@reachhousingsolutions.com or 213-584-4144. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. REACH Housing Solutions will not sell, rent, or share the collected mobile numbers.

All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Mobile Terms & Conditions (SMS Opt-In)
  1. Opting In

By submitting your phone and selecting the opt-in box, you consent to receive text messages from 213-584-4144 to your mobile number listed above. Messages may include updates on services or housing programs, reminders about scheduled meetings/tours, opportunities to get involved or support, and general communications related to your inquiry. Message frequency varies depending on your engagement with us.

  1. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. REACH Housing Solutions is not responsible for any fees billed by your mobile provider.

  1. How to Opt Out

Reply ‘STOP’ to unsubscribe at any time. Reply ‘HELP’ for assistance or more information. After opting out, you will receive no further SMS message unless you re-enroll.

  1. Privacy and Use of Information

We respect your privacy. Your phone number will only be used for communication with REACH Housing Solutions and will not be sold or shared with third parties. See our Privacy Policy for more information on how we handle your data.

⚠️ Disclaimer

SMS messaging is not intended for emergency communication. If you are experiencing a crisis or emergency, please call 911 or contact a mental health professional immediately

Let’s Create Housing Solutions Together

At REACH Housing Solutions, we believe that lasting impact begins with meaningful connection.
Whether you’re a property owner, potential partner, funder, advocate, or simply someone who
believes in housing as a foundation for mental health, we’d love to hear from you.